The Role of Trust in Today’s Extended Enterprise
Ken Saban, Michaela Ann Noakes
Building: Hilton Ocean Front Resort
Room: Promenade 5
Date: 03-25-2010 - 11:00 AM – 12:15 PM
Last modified: 01-19-2010
Abstract
This paper explores the role that trust plays in improving the overall collaboration and business performance of firms that constitute an extended enterprise. Case studies of Eli Lilly, Airbus and Toyota Motor Company illustrate the significant economic advantages of creating and maintaining a collaborative and trusting network.
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